Privacy Policy

DOVE RECOVERY Privacy Policy – HIPAA Notice of Privacy Practices

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NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

DOVE RECOVERY is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.

DOVE RECOVERY collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of DOVE RECOVERY, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires DOVE RECOVERY to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.

Information relating to your treatment at DOVE RECOVERY is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. DOVE RECOVERY may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.

DOVE RECOVERY may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of a medical or other emergency. DOVE RECOVERY will not disclose your treatment information for these purposes without your consent.

DOVE RECOVERY may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, DOVE RECOVERY is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. DOVE RECOVERY is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. DOVE RECOVERY also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. DOVE RECOVERY may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against DOVE RECOVERY personnel. DOVE RECOVERY also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specific required findings. DOVE RECOVERY may contact you to share information about DOVE RECOVERY treatment services or to send you reminder notices of future appointments for your treatment.

  1. Your Health Information Rights

In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:

  1. You have the right to a paper copy of this written notice of DOVE RECOVERY privacy practices. 2. You have a right to request a copy of your treatment record or to receive
  2. your health information through a reasonable alternative means or at an alternative location. DOVE RECOVERY requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
  3. You have a right to request that DOVE RECOVERY amend health information that is incorrect or incomplete. If DOVE RECOVERY determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.
  4. You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. DOVE RECOVERY is not obligated to comply with such requests.
  5. You may request that we provide you with a written accounting of all disclosures made by us during a specific time period (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.
  1. Changes to this Notice of Privacy Practices

DOVE RECOVERY reserves the right to amend this Notice of Privacy Practices at any time in the future, and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until amendment is made, DOVE RECOVERY is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices

Effective April 2023

III. Complaints Regarding Privacy Practices

Complaints about this Notice of Privacy Practices or how CLIENT NAME handles your health information should be directed to:

DOVE RECOVERY

6770 Avery-Muirfield Dr
Dublin, OH 43017

If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to one of the following:

Department of Health and Human Services

Office of Civil Rights

200 Independence Avenue, SW Room 509F, HHH Building

Washington, DC 20201

Department of Drug and Alcohol Programs

Bureau of Quality Assurance for Prevention and Treatment

State Health and Human Services

Oregon Department of Human Services

500 Summer St. NE E-15

Salem, OR 97301

You may also address your complaint to one of the regional U.S Department of Health and Human Services Offices for Civil Rights. A list of these offices can be found online at: https://www2.ed.gov/about/offices/list/ocr/addresses.html

1. How Your Organization May Use and Disclose Protected Health Information (PHI) About an Individual:

DOVE RECOVERY LLC may use and disclose protected health information (PHI) about an individual in various circumstances, including but not limited to:

  • Treatment: We may use and disclose PHI for the purpose of providing and coordinating your treatment. For example, if you fall ill and require hospitalization, we may share relevant information with healthcare providers involved in your care to ensure continuity of treatment.
  • Required by Law: DOVE RECOVERY LLC may disclose PHI when required by law, such as in response to a court order, or to report specific health information to appropriate authorities.
  • Health and Safety: In situations where there is a potential threat to the individual or others, we may disclose PHI to relevant authorities to protect the health and safety of all parties involved.

2. The Individual’s Rights with Respect to the Information and How the Individual May Exercise These Rights:

As an individual, you have specific rights regarding your PHI:

  • Right to Access: You have the right to request and access your medical records. Requests for access should be made in writing, and we will provide the requested information within the timeframes stipulated by HIPAA.
  • Right to Request Amendments: You may request amendments to your medical records if you believe the information is incorrect or incomplete. DOVE RECOVERY LLC will review your request and provide an explanation if your request is denied.
  • Right to Request Restrictions: You have the right to request restrictions on the use and disclosure of your health information. While we will consider such requests, we are not always obligated to comply.
  • Right to an Accounting of Disclosures: You can request a written accounting of all disclosures of your PHI made by DOVE RECOVERY LLC within a specified time period (not exceeding six years). Such requests should be made in writing, using a form provided by our facility. Please note that there are exceptions to the types of disclosures that are accounted for, such as those made for treatment, payment, or healthcare operations.
  • Right to Complain: If you believe your privacy rights have been violated or you have concerns, you may file a complaint with DOVE RECOVERY LLC or with the Department of Health and Human Services' Office for Civil Rights.

3. Your Organization’s Legal Duties with Respect to the Information:

DOVE RECOVERY LLC is committed to complying with the law and maintaining the privacy of protected health information. HIPAA mandates our legal duties in relation to PHI, and we are dedicated to upholding these duties, which include:

  • Ensuring the privacy and confidentiality of your PHI.
  • Complying with all applicable privacy regulations, including HIPAA.
  • Abiding by the requirements outlined in 42 CFR Part 2 for drug and alcohol treatment information.

4. Whom Individuals Can Contact for Further Information About Your Company’s Privacy Policies:

If you have any questions, concerns, or need further information about DOVE RECOVERY LLC's privacy policies, you can contact us today.